A: Free retake of our classes is offered to anyone who subscribes to our newsletter, which contains upcoming free classes, special offers and tips & tricks. Our free retake terms are as follows:

• Class must be taken within 6 months of class registration
• Offered when space is available in class

A: Parking at the San Francisco facitlity is available for a fee in our building and in the vicinity. For a map of local parking visit Parking Quest here.

Parking at the Sacramento facility is available free of charge right in front of the building.

A: Directions with a map to our training facility in San Francisco can be found here. Directions and map to our other facility in Sacramento can be found here.

A: Nothing. We will provide the printed and electronic materials. You may wish to bring your favorite pen or pencil, but we have those as well if you don't bring one. You are welcome to bring a lunch, but we are conveniently located near a large number of restaurants, delicatessens, coffee shops and markets.

A: Classes can be registered through AcademyX's website using a credit card. For businesses we also accept Purchase Orders (PO). To submit a PO please fax the following information to 415-392-0743:

• Billing Contact Information (company name, department or person in charge, address, phone number)
• Student Information (name, work address, phone number, email)
• Class Information (class name, date)
• Training Facility Location (San Francisco or Sacramento)

Once the PO is processed we will contact you to confirm.

A: Yes, if there is space available. However, we recommend you sign up in advance to reserve your space in class.

A: Accepted payment methods include: major credit cards (Visa, MasterCard, American Express), money orders and checks. In addition, for established businesses we also accept Purchase Orders (PO).

A: On rare occasions we do cancel classes due to low enrollment. However, we can run classes with as few as two students. In the event that classes are cancelled we will notify you by both phone and email. You will be given the opportunity to reschedule the class to a later date or receive a full refund.

A: Basically, you can't cancel at the last minute more than once. Our full cancellation and reschedule policy can be found here.

A: Our class size range from 2 to 12 students. On average we have 6-7 students in a class.

A: Class normally runs from 9am to 4pm with short breaks usually at 10:30am and 2:30pm. Lunch break is at 12-1pm.

A: Our state-of-the-art facilities offer each student their own workstation complete with fast internet connection. Most of our classrooms also have dual monitors, one for the student and one for the instructor presentation.

A: Each student gets their own course book and exercise files that they can take home.