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A+ Certification Prep Training

If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA A+ Certification course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.

The CompTIA A+ Certification course can benefit you in two ways. Whether you work or plan to work in a mobile or corporate environment where you have a high level of face-to-face customer interaction, where client communication and client training are important, or in an environment with limited customer interaction and an emphasis on hardware activities, this course provides the background knowledge and skills you will require to be a successful A+ technician. It can also assist you if you are preparing to take the CompTIA A+ certification examinations, 2012 objectives (exam numbers 220-801, 220-802), in order to become a CompTIA A+ Certified Professional.


An Introduction to Hardware

  • Computer System Components
  • Device Connections and Interfaces
  • Identifying common components and their functions

Operating Systems Fundamentals

  • Personal Computer Operating Systems
  • Windows Control Panel Utilities
  • Command Line Tools
  • Windows Security Settings
  • Windows Operating System Tools

Operational Procedures

  • Basic Maintenance Tools and Techniques
  • Electrical Safety
  • Environmental Safety and Materials Handling
  • Professionalism and Communication

Peripheral Components

  • Install and Configure Display Devices
  • Install and Configure Input Devices
  • Install and Configure Expansion Cards
  • Install and Configure Multimedia Devices

Managing System Components

  • Motherboards
  • CPUs and Cooling Systems
  • Select and Install Power Supplies
  • RAM Types and Features
  • Install and Configure Storage Devices
  • Configure the System BIOS

Installing and Configuring Operating Systems

  • Implement Virtualization
  • Install Microsoft Windows
  • Windows Upgrades
  • Windows Preventive Maintenance

Customizing Client Environments

  • Standard Clients
  • Custom Client Environments

Networking Technologies

  • Physical Network Connections
  • TCP/IP
  • Network Connectivity
  • Ports and Protocols
  • Set Up and Configure Windows Networking
  • Networking Tools

Installing, Configuring, and Maintaining SOHO Networks

  • Install and Configure SOHO Networks
  • SOHO Network Security

Supporting Laptops

  • Laptop Hardware and Components
  • Install and Configure Laptop Hardware Components

Mobile Computing

  • Mobile Device Technologies
  • Configure Mobile Devices

Supporting Printer

  • Printer Technologies
  • Install, Configure, and Maintain Printers

Security

  • Security Fundamentals
  • Security Threats and Vulnerabilities
  • Security Protection Measures
  • Workstation Security

Troubleshooting Hardware Components

  • Troubleshooting Theory
  • Troubleshoot Video and Display Devices
  • Troubleshoot Hard Drives and RAID Arrays
  • Troubleshoot System Components
  • Troubleshoot Laptops
  • Troubleshoot Printers

Troubleshooting System-Wide Issues

  • Troubleshoot Operating Systems
  • Troubleshoot Wired and Wireless Networks
  • Security Protection Measures
  • Troubleshoot Common Security Issues

Prerequisites:

  • General aptitude for computers and passion for technology
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