Outlook Intermediate Class

Microsoft Outlook offers a powerful set of communication and collaboration features beyond sending and receiving email messages. In many organizations, proficiency with Outlook is critical to effectively working with colleagues, clients, partners and vendors. In the course of AcademyX's Intermediate Outlook class, you will learn techniques to manage and organize messages more effectively, harness Outlook's calendar features more effectively, manage projects with the Journal tool and assign important tasks to colleagues.

Organizing Outlook

  • Account Management
  • Using Folders
  • Categorizing Items
  • Searching And Filtering
  • Quick Steps

Managing Your Mail

  • Managing Junk Mail
  • Using Rules
  • Cleaning Up Your Mailbox

Advanced Email Settings

  • Message Options
  • Customizing Message Appearance

Notes And Journal Entries

  • Notes
  • Using The Journal


  • Performing Mail Merges
  • Sharing Items
  • Outlook Integration


  • Good understanding of MS Windows file management, and the concepts of right-clicking and selecting the properties of an object
  • Outlook Introduction or equivalent experience: basic understanding of sending and receiving email and creating calendar appointments

Outlook classes are offered at four locations: